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Experience
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3/2004 – present
COMPANY NAME WITHHELD
Philadelphia, PA
Corporate Director of IT
- Responsible for all aspects of technology
strategy, implementation and support
- Manage network security, disaster recovery
and business continuity
- Maintain 40 corporate servers and provide
phone, onsite and remote support to 400 end users in fourteen
locations
- Implement and support Windows NT
4.0/2000/2003 Server, RedHat/SuSe Linux and FreeBSD servers and
Windows 95/98/NT/2000/XP/Vista workstations
- Manage vendor relationships,
hardware/software procurement, contract negotiations/reviews and
service level agreements
- Manage Director of Application Systems, IT
Administrator and four outsourced network support engineers
2/2000 – 3/2004
ENI Technology Services, LLC
Wayne, PA
Director of Technology Services / Partner / Co-Founder
- Create and execute business plan for
network services company
- Develop outsourced managed service
offerings to include infrastructure and transactional based
monitoring and alerting, outsourced managed security, network
management, web hosting and remote/offsite backups
- Develop and execute sales and marketing
strategy resulting in revenue growth
- Proposal writing, presentation and
negotiation for all projects and clients
- Complete technology projects and perform
client support
1/1998 – 2/2000
Dynamic Digital Services, Inc.
Levittown, PA
Network Engineer
- Manage technology projects to ensure the
successful completion of network installations, upgrades and
integrations
- Ensure that projects are completed on time
and in accordance with client quality standards and expectations
- Install and configure Windows NT and Novell
Intranet Ware servers in multi-server, LAN/WAN environments
- Design and implement LAN/WAN solutions
- Install and configure Windows NT Web, DHCP,
DNS, RAS and WINS servers
- Install and configure Microsoft Exchange,
Microsoft Mail, POP3, and Novell GroupWise e-mail servers
1/1997 – 1/1998
Eastec Software Systems Corporation
Mt. Laurel, NJ
PC Support Specialist/Network Technician
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Design,
build, configure, install and provide field support for Pentium
and x86-based servers and workstations
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Install,
configure, and support network operating systems (NetWare 3.12 and
4.11, Windows NT Server 4.0, Windows 95 peer to peer)
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Troubleshoot,
diagnose and repair hardware, software, and network related
problems
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Install
and configure inkjet, dot matrix and laser printers in a networked
environment
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Provide
help desk support for customers with support contracts
4/1991 – 12/1996
Mellon Bank
Sharon Hill, PA
Senior Equipment Technician/Field Engineer
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Install,
service and maintain automated teller machines (ATMs)
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Design,
install, and maintain branch networks (consisting of system
controllers, workstations, teller terminals, modems, dot matrix
and laser printers, UNIX server software and CAT5 cabling)
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Assist
technical support specialist, refurbish, configure, and test
hardware peripherals and provide
technical support for field technicians
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Configure,
install and upgrade PC hardware and software
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Perform
network administration for ten node
Netware 3.12 LAN
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